

Like all human connections, it requires constant effort and commitment. The mission of listening is to be so tuned into the other person's message that understanding becomes a copy-and-paste function from one mind to another.ĭramatic listening is not just a rendezvous of brains it's a uniting, a linkage, a partnership. Listening is complete and sincere absorption.

If you ask a question, how quick is the mentee's response? What might be implied by his or her silence? Is his or her laughter polite or hearty? If the mentee's words and tone could be a song, what style of music is it - a country song or a gospel hymn? What color is the tone? Is there a deeper meaning behind the sentences? In your role as a reporter, describe every subtlety in the mentee's tone, gesture or expression. Your first interviewee is sitting before you. Your readers cannot see, hear or feel this story except through your words. Try this the next time you need to listen to someone: Imagine that you're a newspaper reporter from another culture sent on assignment to report a story. When listening is their goal, they make it the priority. Great mentors get focused and stay focused. How do mentors evade the demands of daily distractions to listen well? Effective listeners don't start doing anything special. Yet mix the normal pace of work and the traditional orientation that "employees don't need to be babied" and you have the prescription for "just get to the punch line" leader listening. Let their 8-year-old come home crying about a neighborhood conflict and you'll see great listening. In my experience, most leaders can be great listeners. Why do employees continue to ding their bosses on listening? Ask employees about their bosses' listening skills and most will give them an average grade. Still, knowing that listening is important and being a good listener are different. To paraphrase a well-known truism - listen to others with the best that you have and the best will come back to you. Think of a child the next time you're in any important conversation. The result can nurture self-esteem and bolster pride. Please join us in welcoming Scott to his new position.
OMER MELODY ASSISTANT PROFESSIONAL
Scott has a Bachelor of Science Degree in Business Management and is certified as a Professional Transportation Planner (PTP) and a Certified Public Manager (CPM). In 2010, Scott became the Planning and Programming Group Director in the Multimodal Planning Division, and was appointed Assistant Director for ADOT's Multimodal Planning Division in September 2011. With over 20 years of transportation experience including work in transportation planning, programming, project management, project development, and operations, Scott's knowledge and experience, coupled with his dedication to public service leadership, are a vital addition to the Director's Office as we address many current and future challenges facing our organization.Īfter proudly serving in the United States Marine Corps and as a Veteran of Operation Desert Shield/Desert Storm, Scott began his ADOT career in 1993 in the Yuma District. Overseeing many of the Department's internal operational functions and support for all divisions, Operations includes the Administrative Services Division, Human Resources and Civil Rights, Information Technology, Leadership and Employee Engagement, and the Arizona Highways magazine. Scott Omer was appointed to the position of Deputy Director for Operations beginning Monday, March 2, 2015. A leader is successful when others succeed.Ĭongratulations Promotions and achievements Mr. A leader understands leading isn't about self, but in reality it is all about others. A leader is a mentor, a coach, a teacher, and at times a counselor. A leader often takes the most gratification from helping others achieve their goals. To be more precise, leaders not only lead, but they establish the vision, motivate people to obtain the vision, inspire teams to reach new levels, and make positive impacts on lives. Being a leader is about making a choice a conscious decision to make a difference in people's lives, jobs and careers. Their actions complement each other for the benefit of employees and achieving agency goals. In reality, while management does not equal leadership, they are closely connected and respected leaders and managers share similar traits.

The comparison between leadership and management is not a new issue at all. from Scott Omer, Deputy Director for Operations The Leadership Choice
